BSB50120 – Diploma of Business

Qualification Description

This qualification would apply to individuals with various job titles including executive officers, program consultants, and program coordinators. Individuals in these roles may possess substantial experience in a range of settings but seek to further develop their skills across a wide range of business functions. Conversely, it may also apply to those with little or no vocational experience, but who possess sound theoretical business skills and knowledge that they would like to develop in order to create further educational and employment opportunities.

Outcomes

Potential Careers

Careers and titles vary across different industry sectors. Possible job titles relevant to this qualification include:

  • Executive officer
  • Program consultant
  • Program Co-Ordinator
  • Business Development Manager
  • Director of Operations
  • Small Business Operator

Practical Skills

The course will use theory, case studies, practical demonstrations/role plays and mini-projects to enable you to develop practical skills you can apply in your workplace, including, how to:

  • Go about recruitment, selection and induction of staff
  • Manage quality customer service Manage meetings
  • Manage personal work priorities and professional development
  • Plan and implement administrative systems
  • Manage risk at workplace
  • Undertake analysis of the strengths and weaknesses of information knowledge management systems and evaluation of suitability in an organizational context
  • Understand the components of marketing, in order to determine the marketing mix for specific markets

Mode of Delivery

Face to Face

75% Face to Face Training
Trainer led sessions with in-class experiential activities

Online

25% Online Training
Moodle Based Assessment Tasks

Location

Level 6, 2 Meredith Street, BANKSTOWN NSW 2200

Course Duration

The program for BSB50120 Diploma of Business is delivered over 52 weeks with actual student contact hours being 20 hours per week for 40 weeks. It has been divided in to 4 terms of 10 weeks each with 12 weeks of holidays.

Who Should Undertake This Qualification

Southern Cross School of Business identifies two distinct target groups for this qualification.

Target Group 1

The first target group for this qualification is for existing business professionals requiring a formal qualification through recognition of prior learning. This group of candidates will normally consist of:

  • Executive officers
  • Program consultants
  • Program coordinators
  • Business owners

Target Group 2

This group of candidates will normally consist of:

  • People looking for a career change
  • People who need this qualification for employment purposes
  • People seeking a formal qualification
  • People with some business experience seeking a formal qualification
  • People taking on an executive role within their organisation and seeking a formal qualification

ℹ️ Information

Are you wanting to start your own business or you are anyone who is responsible for strategic planning, creating, implementing, or tracking marketing strategies? Do you need to handle risk and crisis management, or do you need to lead a team or head up projects? Do you manage payroll or project finances? Do you require developing policies and plans or are you responsible for human resources or employee management? Do you plan or manage conferences, meetings, and events or do you want to earn a promotion to upper-management? If you fit in any of these descriptions then you are the correct candidate to gain this qualification.

Course Requirements

General Requirements

  • A fully completed Australian AQF Level 4 qualification or High School Certificate qualification or equivalent; or overseas qualifications in Higher Education.
  • Year 12 or equivalent and above.
  • Sufficient language, literacy and numeracy skills to complete the course.

✓ IELTS score 5.5 minimum (no lower than 5.0 in each band); or
✓ Cambridge First Certificate of English – Grade C (162-168); or
✓ TOEFL Paper based (PBT) score of 525; or
✓ TOEFL Internet based (IBT) score 70; or
✓ TOEIC (listen /Read-620; Speak/Write-260); or
✓ PTE Score 42

Basic Computer Skills:

  • Knowledge of common computing terms and word processing
  • Proficiency with web browser software and sending/receiving e-mail including e-mail with attachment.
  • Familiarity with navigating the Internet
  • Familiarity with using Microsoft Office

Language, Literacy and Numeracy

Each student must complete the Language, Literacy and Numeracy (LLN) Indicator Tool. This LLN evaluation will assist Southern Cross School of Business in identifying each learner’s needs and appropriate support to be offered if and when required.

Unique Student Identifier

Each student must provide their USI (Unique Student Identifier) before they are to commence their studies. If you do not have a USI, you can create one at: https://www.usi.gov.au/students/create-your-usi

Assessment Overview

Each unit comprises of assessment tasks such as written questions, case studies and practical assessments must be completed in full before being submitted for marking. Assessments for qualifications are competency based, which means students are assessed against the unit of competency (unit) requirements.

Assessment marking system:

  • Competent (C) result: the student’s submitted work satisfies the learning requirements and all competency standards for the unit (in accordance with the National Register https://training.gov.au/).
  • Not Yet Competent (NYC) result: the student’s submitted work does not demonstrate their understanding of all competency standards in the unit. If a student receives a ‘Not Yet Competent’ outcome, he or she will receive written feedback from a trainer/assessor, clearly outlining where the gaps are. The student will then be required to rectify these gaps and re-submit their assessment for marking.
Once a student receives a satisfactory result for all required assessment tasks a competent (C) outcome will be awarded for the entire unit. The student must demonstrate their understanding of all competency standards in each unit before receiving a competent outcome.
Students have three (3) attempts to demonstrate competency, otherwise a unit re-enrolment fee applies (please see fee schedule contained in the Student Handbook).

Learner Resources

Southern Cross School of Business will provide its students with access to a wide range of learning resources. Some of those resources have been developed in-house whereas some other resources have been purchased from reputable resource providers available in the market. The resources available to students are in the form of Power point slides on each unit, Learner’s Guide or Student Workbook, access to ‘Handout’ folders in the Student online portal, which will contain handouts under each of the unit’s assessment resources. All students will be given the opportunity to obtain the soft copies of available resources, should they desire.

There are general use computers available at the campus. However, for ease of access, the School encourages students to bring their own laptop / media pads to the school for added convenience.

The following units of competency are required for the completion of this course.
Total number of units = 12

  • 5 Core Units plus
  • 7 Elective Units

Core Units

Learning Content

BSBCRT511 – Develop critical thinking in others

Upon successful completion of this unit, students are expected to have learnt how to identify critical and creative thinking concepts and approaches, and their application to a workplace context. Identify critical and creative thinking concepts and approaches, and their application to a workplace context.

BSBXCM501 – Lead communication in the workplace

Upon successful completion of this unit, students are expected to have learnt to collate research on internal and external communication needs. Develop and implement communication protocols in accordance with organisational requirements.

BSBFIN501 – Manage budgets and financial plans

Upon successful completion of this unit, students are expected to have learnt to manage the budget and financial plan of an organisation for one reporting period. Communicate with relevant people to clarify budget and financial plans, negotiate changes and disseminate information.

BSBSUS511 – Develop workplace policies and procedures for sustainability

Upon successful completion of this unit, students are expected to have learnt to
manage the budget and financial plan of an organization for one reporting period. Develop and implement workplace policies and procedures for sustainability on at least one occasion.

BSBOPS501 – Manage business resources

Upon successful completion of this unit, students are expected to have learnt to develop, implement and review at least three resource plans. Consult with stakeholders and analyse information to determine the nature and level of resources required to achieve business objectives.

Elective Units

Learning Content

BSBOPS502 – Manage business operational plans

Upon successful completion of this unit, students are expected to have learnt to manage an operational plan for at least one business or work area. Develop operational plan and risk management plan using a variety of information sources and consultation including resource requirements, key performance indicators, monitoring processes and contingency plans.

BSBCRT512 – Originate and develop concepts

Upon successful completion of this unit, students are expected to have learnt to develop, refine and implement a solution to address a workplace issue on at least one occasion. Consult with stakeholders to identify workplace issue to be addressed within scope of job role and organizational policy.

BSBTWK503 – Manage meetings

Upon successful completion of this unit, students are expected to have learnt to manage a range of meetings including overseeing the meeting preparation processes, chairing meetings, organising the minutes and reporting meeting outcomes. Organise and manage meetings within their workplace, including conducting or managing administrative tasks in providing agendas and meeting material.

BSBPEF501 – Manage personal and professional development

Upon successful completion of this unit, students are expected to have learnt to develop and implement a plan for own personal and professional development. Manage personal and professional development of at least two other individuals.

BSBHRM525 – Manage recruitment and onboarding

Upon successful completion of this unit, students are expected to have learnt to manage the recruitment and onboarding process for two different individuals. Update organizational policies and procedures for recruitment and onboarding.

BSBOPS503 – Develop administrative systems

Upon successful completion of this unit, students are expected to have learnt to plan for the new or modified administrative system, implement new or modified administrative system and monitor administrative system. Work with relevant personnel and stakeholders to identify administrative system improvements, document necessary requirements or modifications.

BSBLDR523 – Lead and manage effective workplace relationships

Upon successful completion of this unit, students are expected to have learnt to implement processes to manage ideas and information on at least two occasions, including:
  • How to implement processes to manage ideas and information on at least two occasions, including:
    • communicating information to support others to achieve work responsibilities.
    • facilitating employees’ contributions to consultation on work issues.
    • providing feedback on the outcomes of consultations.
    • resolving issues raised or referring to relevant personnel.

For more information about this course, please visit https://training.gov.au/Training/Details/BSB50120